Your user account

As an HVL student, you will be assigned a user account and email account for the university's computer system.

As a student at the Western Norway University of Applied Sciences (HVL), you are assigned a user account and an email address for accessing the university's digital services. Your account gives you access to, among other things:

  • Student email (yourstudentnumber@hvl.no)
  • The learning platform Canvas
  • Wireless network (eduroam)
  • Office 365
  • Studentweb and other systems

Important information from HVL is sent to your email address, and you are required to check it regularly.

HVL uses multi-factor authentication (MFA), and you must activate this upon your first login.

Activate account

To start using your user account, activate it via https://konto.hvl.no:
•    Activate user account
•    Log in with BankID
•    Complete activation
If you are missing a PIN code, you can retrieve a new one on the same website.

Password

•    The password must contain at least 9 characters, including both letters and numbers.
•    The account will automatically unlock after approx. 10 minutes if there are multiple failed login attempts.

Multi-factor authentication for your Windows account.

Activating Multi-factor Authentication

The risk of data breaches through identity theft is greater than ever before! Several large and small Norwegian companies and organizations have experienced this in recent years. The best way to avoid this is by using multi-factor authentication during login. HVL has been using this for accessing various services for many years. However, now we have the opportunity to standardize on a single authentication method over a period of time, which can replace the different methods we have been using. Additionally, for services that require a higher level of security, we will always need to use the highest level of authentication we have available, which includes the national IDs we have in ID-porten.

Multi-factor authentication provides an additional level of security during login. In addition to your password (something you know), you must also confirm it by using something you have (one-time code). This prevents others from logging in with your ID even if they know your password.

Activation of Multi-factor Authentication

User Manual (Norwegian)

Feide login

Using Feide for Login
Feide is the national solution for secure login and data sharing in education and research. With a Feide user account, students, pupils, researchers, and educators can use one username and password to log into a variety of digital services without needing to remember multiple accounts.

Login Options

You should log in using one of the following methods:

  • Microsoft Work or School Account
    (use your student or employee email from HVL)
  • ID-porten
    (e.g., MinID, BankID or similar – note that this option does not work for some services, such as the exam system WISEflow)

Forgotten password.

Go to https://konto.hvl.no and log in with BankID to set a new password.
Previously used passwords cannot be reused.

Change PIN Code

  1. Go to https://konto.hvl.no
  2. Log in with BankID
  3. Change PIN code in account settings

It may take up to one hour for the new PIN to become active.

Closing an account

  • Students: Your user account is locked 180 days after you have completed your studies at HVL.
  • Employees: Your user account is locked 1 day after your last working day.

You are responsible for backing up your data before the account is deactivated.

If you wish to continue using Office 365 after your account is locked, you must purchase a new subscription from Microsoft.

Guidance on transferring files to a personal Microsoft account